Business Analysis.Technical Delivery.Customer Success.One consultant.

I had the pleasure of working with David Hui during his 6-month secondment in our Support team, and I can confidently say he was an outstanding addition from day one. Coming from a BA background, he learnt our support processes quickly and adapted faster than expected. Throughout his time with us, David consistently demonstrated strong analytical skills, exceptional customer focus, and a genuine willingness to learn. He handled tickets based on priority with great discipline, worked closely with customers to investigate issues thoroughly, and always ensured clear communication and timely resolutions. What stood out most was his ability to step into a new environment, understand complex systems, and deliver results immediately. He not only met but exceeded all KPIs, showing impressive growth and commitment during the secondment. David Hui would be an asset to any team, and I highly recommend him for any future opportunities. His work ethic, problem-solving ability, and positive attitude make him a remarkable professional to work with.

I had the opportunity to work with David in the same team, and I can confidently say he is a hardworking and reliable professional. He is always willing to take on new responsibilities and approaches challenges with a positive attitude. When reviewing bugs, David never dismisses issues outright. Instead, he provides clear explanations and seeks agreement before making them as ‘not a bug’. His proactive approach includes performing bench testing to help reduce bug counts, which demonstrate his commitment to quality. David also supported me with testing during peak workloads, showcasing his strong tester mindset. This mindset ensures that while configuring, he maintains a high standard of quality for the product. I strongly recommend David—any organisation would benefit greatly from his skills, dedication, and collaborative nature.

David is a very dedicated and enthusiastic ICT professional, who is always committed to his contributions to the ICT industry and community. He very confidently applies himself to his work, and often proactively seeks to gain new knowledge and improve his skills in order to support his technical and professional development. I believe David will bring positive impact on the ICT industry as he continues to meet his goals as a software developer and ICT professional.

David was part of a team of students who TasmaNet engaged to develop a web portal for one of our backup products. Despite the requirements set for the team involving completely new technologies, which none of them were familiar with, they successfully developed a functional solution for us. David came across as very confident and knowledgeable from our first interactions, he communicated questions and solutions clearly throughout the project and showed a high level of technical skill.

David clearly has a passion for web development. During his short internship with TasWater the Apps Dev team was the one team he really wanted to work with. He was not familiar with the tools we use so he set to going through all of the available self-paced learning modules for those tools. His genuine interest in improving his development skills and experience will make him an asset to teams looking for a junior developer.